Frequently Asked Questions
What is your Return Policy?
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be:
- Unused and in its original condition
- In the original packaging
- Returned with any accessories, tags or items included with the order
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include clear photos or videos of the item and packaging. Once reviewed, we will arrange a replacement or refund at no additional cost.
Approved refunds will be sent to the original payment method after the return has been received and inspected.
Can I modify or cancel my order after placing it?
Orders may be modified or cancelled within 12 hours of purchase. Once the order is processed, modifications may not be possible.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, as well as other secure payment options available at checkout.
Do you ship internationally?
Yes! We ship to many countries around the world. Shipping availability and delivery estimates will be displayed during checkout based on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days. After your order has been shipped, estimated delivery usually takes 5–7 business days, depending on your location.
Can I track my order?
Absolutely! Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.